Coaching Across Generations
COCH1-CE9872
/ $895
SPRING 2012
Continuing Education:
Leadership and Human Capital Management
The 21st-century workplace spans four generations of professionals--Traditionalists, Baby Boomers, Gen X, and Gen Y/Millennials, each embracing distinct working styles and expectations from employers, clients, and colleagues. Learn to effectively apply cross-generational coaching techniques, interpersonal communication skills, and business communications best practices,by examining case studies, engaging in class discussions, and participating in role-playing exercises. Address the cross-cultural and workplace generational diversity management challenges that potentially arise among these groups. Identify and develop strategies to address personal intergenerational management issues. Readings include workforce studies, diversity best practices, coaching foundations, Harvard Business School case studies, and business trade publications.
This course is also scheduled for:
SUMMER 2012
Related Subject Areas:
Coaching
Section 1
Saturday 9:00am-5:00pm
March 10 - March 24
No class on 3/17
2 Sessions
Instructor:
Margaret O'Keefe
Location: Midtown Center
