Knowledge Management
MASY1-GC3305
Credit:
Management and Information Technology
Knowledge is about relationships and dialog, not just access to information. The course aims to provide the student with the opportunity to explore current issues affecting the manager of knowledge workers in the information age. It involves a topical review of the theory and practice of KM in relation to the current social, organizational, and industrial environments. Topics will focus on current key issues in KM with the examination of various areas including: Communities of Practice, Advanced Taxonomies, Social/Knowledge Network Analysis, Balanced Scorecard, and Knowledge and Power in the context of the nature and origins of organizational knowledge, organizational learning, organizational memory, organizational capabilities and competences and knowledge work. Taking a learning-centric rather than information-centric approach, this course emphasizes the continuous acquisition and application of knowledge, and aims to build students' understanding of the impact of issues in resolving problems and taking advantage of opportunities relating to the exploration of organizational knowledge assets. There will be an emphasis in the course on collaboration rather than competition generating an experiential study of knowledge management in which the class will create knowledge in the form of papers on knowledge management, develop an evaluation system, evaluate the knowledge created, publish the information to a website, and evaluate their knowledge management. The aim is to create a community of practice and to maximize the experience of cooperation, knowledge creation, and trust in the learning environment, and to see how much can be achieved in a very intense, short amount of time because of this collaborative experience. The instructor will act as a facilitator of the creative experience rather than trying to push a personal learning agenda. Upon successful completion of the course the student will have learned: how to define KM, learning organizations, intellectual capital and related terminologies in clear terms and understand the role of knowledge management in organizations; the best practices in corporate information search & taxonomy issues; the possibilities and limitations of collaborative software tools to support Communities of Practice; how to integrate knowledge into the enterprise; how to measure the effectiveness of KM initiatives; how to make tacit knowledge transfers easier and more effective (mentoring, capturing essential knowledge prior to retirement).
To register for this course you must be an admitted student in an NYU credit or degree program or have special student status.
Admitted NYU credit or degree students may visit NYUHome to register through ALBERT.
To apply to an NYU-SCPS credit or degree program, call (212) 998-7100.
