Communication Skills for the Human Resource Professional
Y51.2005
Credit:
Leadership and Human Capital Management
A vital function of any professional is to be able to communicate accurately and effectively. This is particularly true in the Human Resource area where miscommunication could have serious legal and/or political ramifications. This course prepares HR professionals so that they can articulate their thoughts and present their findings and points of view clearly to management and employees. This is a highly practical course that begins with an evaluation of student-submitted writing samples and a benchmark oral presentation. Students will learn and practice proven techniques for writing e-mails, memoranda and policy documents. In addition, they will learn, practice and integrate the key components of making powerful and persuasive oral presentations. Key topics for oral presentations include body energy (stance, posture, eye contact and gestures), vocal energy (voice volume, pace and voice inflection) and content (message text and use of visual aides such as graphs, charts and slides). Key topics for written communications include developing your personal tone and style, planning and organizing your written message, identifying and clarifying the strategic message, creating sentences that are clear and readable, and reviewing and editing your writing. Upon successful completion of this course, students should be able to focus on the key strategic message; manage work and business relationships using the written word; write in clear language; and make the writing process faster and more comfortable. In addition, students will be able to design, create and deliver oral presentations to a small group and manage the ensuing question and answer session.
To register for this course you must be an admitted student in an NYU credit or degree program or have special student status. Admitted NYU credit or degree students may visit NYUHome to register through ALBERT. To apply to an NYU-SCPS credit or degree program, call (212) 998-7100.
